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FRONT DESK SPECIALIST

FRONT DESK JOB DESCRIPTION Greet CL’s coming in & always ask for their name / to write it down so you can look their file up on FV. Always ask if a team member is busy or not before transferring calls. Nef will not see CL’s...

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DEMAND TEAM

Provisions to be observed before drafting a demand letter Download all medical and billing records from Filevine. Download all Wage Loss material. Download the Police Report for the case. If there is none, check whether the...

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COMMERCIAL TEAM

Trucking Cases Intake TBI clinic wage loss Commercial Team Overview Responsibilities are similar to a case manager with a few differences. There are a few different ways to determine if a case is commercial: The police report....

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PRE-LITIGATION ALL STAR TEAM

CHECK LIST-WHAT TO ACCOMPLISH BEFORE YOU NEGOTIATE AND SETTLE A CASE ☐  Have call with Client to confirm all treatment providers, confirm all dates of service, discuss reasoning for any gaps in treatment. ☐  Do full medical...

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NEGOTIATION & SETTLEMENT

WHAT TO ACCOMPLISH BEFORE YOU NEGOTIATE AND SETTLE A CASE ☐  Have call with Client to confirm all treatment providers, confirm all dates of service, discuss reasoning for any gaps in treatment. ☐  Do full medical record review...

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